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Phishing and Email scams
Phishing attacks use spoofed emails and fraudulent websites designed to fool recipients into divulging personal financial data such as credit card numbers, account usernames and passwords, social security numbers, etc. By hijacking the trusted brands of well-known banks, online retailers and credit card companies, data suggests that phishers are able to convince up to 5% of recipients to respond to them. As a result of these scams, an increasing number of consumers are suffering credit card fraud, identity theft, and financial loss.
What information they are after
Email spoofers are commonly trying to get the following information.
- Passwords or PIN numbers
- Credit Card Numbers or CCV codes (the 3-5 digits on the back of the card)
- ATM/Debit or Credit Card information
- Social Security Number
- Banking information (account number, routing number)
Never provide any of this information via email!
Things to know and remember
Always remember these basic tips when opening ANY email that is asking you to provide information
- No reputable financial institution will ever ask you for banking information via email
- Never respond to an email from a source you are not 100 percent sure of, when in doubt, call them.
- Never be afraid to call the company. If they want your information they should be able to take it over the phone
- Always check the authenticity of a website before you provide any of your personal information. You can do so by following the information below
- Never Click on a link in a suspicious email. You will often be taken to a website that looks real but isn't.
- Spoofed Email will often have a sense of urgency ("Your account will be closed" etc). They may also contain strange words or misspelled words to help then avoid SPAM software.
Top 10 Targeted Companies
The vast majority of websites that are targeted are in the financial markets, followed by a few major online retailers.
Fake E-commerce Websites
Unlike phishing attacks that hijack the brand of established e-commerce or financial institutions, these sites are posing as generic ecommerce
sites. The user believes they are ordering legitimate products or applying for a legitimate
mortgage. The most common fraud-based sites seen during July were fake loan scams, mortgage frauds,
online pharmacy frauds, and fake online banking institutions.
What you can do
Always check to see that the ecommerce site you are purchasing from has some type of authenticity credential. There are many companies that will authenticate the fact that you are dealing with a legal, authorized retailer that has passed certain information privacy standards.
- Truste (search for Truste seal holders)
- TRUSTe is an independent, nonprofit organization dedicated to enabling individuals and organizations to establish trusting relationships. Founded by the EFF (Electronic Frontier Foundation)
- Thawte
- Thawte is the second largest Certification Authority and provides a large number of the SSL certificates used on the e-commerce sites.
- Verisign
- Verisign is the largest provider of SSL certificates and authority signing on the Internet.
- Better Business Bureau Online
- The Better Business Bureau has authenticated almost 20,000 online retailers through their "BBBonline Seal" program. Consumers can search for companies on BBBOnLine's Consumer Safe Shopping Site.
Other Resources
Source
Jeff Perry
KU IT Security Office
http://www.security.ku.edu
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